01789 292911
info@summitgb.co.uk
Terms & Conditions
1) Summit Sports, Summit Workwear and Summit are trading names of Summit (GB) Ltd.
2) By ordering goods from Summit (GB) Ltd you are deemed to have understood and accepted these terms & conditions.
3) Using our website(s) also indicates you accept these terms & conditions.
4) We reserve the right at our discretion to update and/or revise these terms & conditions.
5) Title of Goods shall not pass to the purchaser until the purchase price has been paid for in full.
6) We may change, suspend or discontinue services at any time, including the availability of any content.
7) We will only offer guidance on sizing, we will not recommend sizes.
8) We rely on customers to order correct sizes & quantities. If we supply the specified size and/or quantities we will not accept any costs involved in exchanging item(s). We strongly advise customers provide written/electronic details of orders.
9) Orders placed by telephone will be entirely at the customer’s risk.
10) We must be notified in writing within 48 hours of collection/delivery of shortages/discrepancies.
11) All content that you submit may be used at our sole discretion and we reserve the right to change or delete any content submitted.
12) By submitting content to Summit (GB) Ltd you represent & warrant we can delete in its entirety, adapt, publish, create from or incorporate such content into any form without compensation to you.
13) Any content you submit you grant to Summit (GB) Ltd royalty free.
14) We cannot be held responsible for items where a delivery was attempted. If our courier returns an order there will be an additional charge to re-send the goods.
15) We cannot be held responsible for delays due to circumstances beyond our control.
16) If you return an order we will not refund any delivery charges as this part of our service to you has already been completed. You must pay the cost of returning the goods to us.
17) When receiving an order you do so accepting the items are in good condition.
18) We will take a photograph and rely on CCTV for proof of delivery/collection, photographs we will saved for 72 hours.
19) We recommend all returns are sent by recorded delivery or a method where a signature is obtained.
20) We are unable to accept returns for Puma, Adidas, Stanno and Joma unless an item(s) is faulty.
21) All returned items will incur a 15% or £18 (whichever is greater) re-stocking charge.
22) Any item ordered as a sample which is not used in an order may incur a 15% or £18 (whichever is greater) re-stocking charge.
23) Return requests for personalised goods will not be accepted.
24) Every care is taken to ensure the goods supplied conform to the highest standards/specifications (within the limits of reasonable accuracy) and will be of good material and workmanship. In no circumstances does Summit (GB) Ltd accept any liability whatsoever for any consequential loss or damage which may in any way arise out of goods supplied or any defect in the same.
25) Unless otherwise agreed in writing, all cash (non-credit account) sales must be paid for in advance.
26) All credit account invoices must be paid within 30 days from date of invoice.
27) Free delivery is at our discretion.
28) All complaints must be received in writing. Complaints are taken seriously and we will view any complaint as an opportunity to improve our service. We shall keep you informed throughout the process and advise you of the outcome in a timely manner.
29) Only 1 special offer/deal is permitted per purchase.
30) It is solely your responsibility to obtain the relevant permission regarding whether a logo design is legally available for use and does not infringe the rights of another party.
31) Personalised items will only be eligible for a refund or exchange if the garment/item itself is faulty.
E & OE
Samples
Unfortunately suppliers do not provide samples free of charge, so any sample we order has to be paid for and on return will incur a re-stocking charge.
Our policy is simple, we are happy to order samples, but any item not used in your order will incur a re-stocking charge.
Where samples are for sizing, we will suggest 'step' sizes i.e. small & large or medium & extra large.
If you are unsure please speak to a member of staff.
Customer Supplied Items
Customer supplied items are received for embroidery & printing on the clear understanding Summit (GB) Ltd accepts no liability whatsoever for any damage which may be caused during or after the personalisation process.
Embroidery involves stretching, clamping and thousands of needle penetrations per garment/ item.
Similarly, printing involves stretching, pressing and temperatures up to 180 degrees celsius.
We cannot guarantee garments sourced elsewhere will be able to withstand the aforementioned stresses.
Garments/Items supplied by Summit (GB) Ltd are manufactured and/or selected to withstand these stresses.
No refunds will be given for customer supplied garments/items which are damaged during or after the personalisation process.
We will apply a £3.30 (including vat) surcharge (per item) for customer supplied items.
Minimum Orders
Due to the work involved including but not limited to, confirming artwork, setting up machines, material wastage and payment charges we have a minimum order value of £20.00 (including vat).
If you are unsure please speak to a member of staff.