SUMMARY

1.       Summit Sports, Summit Workwear and Summit are trading names of Summit (GB) Ltd.

2.       By ordering goods from Summit (GB) Ltd you are deemed to have understood and accepted these terms & conditions.

3.       Using our website indicates you accept these terms & conditions.

4.       We reserve the right at our discretion to update and/or revise these terms & conditions.

5.       We may change, suspend or discontinue services at any time, including the availability of any content.

6.       By submitting content to Summit (GB) Ltd you represent & warrant we can delete in its entirety, adapt, publish, create from or incorporate such content into any form without compensation to you.

7.       Any content you submit you grant to Summit (GB) Ltd royalty free.

8.       It is solely your responsibility to obtain the relevant permission regarding whether a logo design is legally available for use and does not infringe the rights of another party.

9.       In no circumstances does Summit (GB) Ltd accept liability whatsoever for any consequential loss or damage which may in any way arise out of goods supplied or any defect in the same.

10.    Title of Goods shall not pass to the purchaser until the purchase price has been paid in full.

PAYMENT

1.       Unless otherwise agreed in writing, all cash (non-credit account) sales must be paid for in advance.

2.       All credit account invoices must be paid within 30 days from date of invoice.

ORDERS RECEIVED

1.       We rely on customers to order correct sizes & quantities. If we supply the specified size and/or quantities, we will not accept any costs involved in exchanging item(s).

2.       We strongly advise customers provide written/electronic details of orders.

3.       Orders placed by telephone will be entirely at the customer’s risk.

4.       Only 1 special offer/deal is permitted per purchase.

5.       We will only offer guidance on sizing, not recommend sizes.

6.       We have a minimum charge of £20.00 exc VAT.

DELIVERY/COLLECTION

1.       Every care is taken to ensure goods supplied conform to the highest standards/specifications (within the limits of reasonable accuracy) and will be of good material and workmanship.

2.       We will take a photograph and rely on CCTV for proof of delivery/collection.

3.       We cannot be held responsible for items where a delivery was attempted.

4.       If our courier returns an order due to no one being available to receive the parcel, there will be an additional charge to re-send the goods.

5.       We cannot be held responsible for delays due to circumstances beyond our control.

6.       When receiving your order, you do so accepting the items are in good condition.

7.       We must be notified in writing within 48 hours of collection/delivery of shortages/discrepancies.

8.       Free delivery is at our discretion.

COMPLAINTS

1.       All complaints must be received in writing.

2.       Complaints are taken seriously, and we will view any complaint as an opportunity to improve our service.

3.       We shall keep you informed throughout the process and advise you of the outcome in a timely manner.

RETURNS

1.       Return requests for personalised goods will not be accepted unless the item is faulty.

2.       If you return an order, we will not refund any delivery charges as this part of our service to you has already been completed.

3.       You must pay the cost of returning the goods to us.

4.       We recommend all returns are sent by recorded delivery or a method where a signature is obtained.

5.       We are unable to accept returns or exchanges for Puma, Adidas, Stanno, Kappa and Joma unless an item(s) is faulty, for these items we will provide a credit note.

6.       All B2B returned items will incur a 15% or £18 (whichever is greater) re-stocking charge.

SAMPLES

1.       We are happy to order samples, but any item not used in an order will incur a re-stocking charge.

2.       An item ordered as a sample not used in an order may incur a 15% or £18 (whichever is greater) re-stocking charge.

3.       We are unable to supply samples for Joma, Adidas, Stanno, Puma or Kappa.

CUSTOMERS OWN GARMENTS/ITEMS

1.       Customer supplied items are received for embroidery & printing on the clear understanding Summit (GB) Ltd accepts no liability whatsoever for any damage which may be caused during or after the personalisation process.

2.       No refunds will be given for customer supplied garments/items which are damaged during or after the personalisation process.
3.       We will apply a £3.00 (excluding VAT) surcharge (per item) to customer supplied items.

E & OE

A note on working on your items:

Embroidery involves stretching, clamping and thousands of needle penetrations per garment/ item.

Similarly, printing involves stretching, pressing and temperatures up to 180 degrees celsius.

We cannot guarantee garments sourced elsewhere will be able to withstand the aforementioned stresses.

Garments/Items supplied by Summit (GB) Ltd are manufactured and/or selected to withstand these stresses.

A note on the minimum charges:

Due to the work involved, which includes but is not limited to, creating artwork, setting up machines, material wastage and payment charges, we apply a minimum charge.

If you are unsure please speak to a member of staff.

A note on samples:

Unfortunately suppliers do not provide samples free of charge, so any sample we order has to be paid for and on return will incur a re-stocking charge.

Our policy is simple, we are happy to order samples, but any item not used in your order will incur a re-stocking charge.

Where samples are for sizing, we will suggest 'step' sizes i.e. small & large or medium & extra large.

If you are unsure please speak to a member of staff.

LEGAL NOTICE

PRIVACY NOTICE